What to tell them first
Say what you have noticed: a water bill that jumped, a damp patch, a meter that turns with every tap off, or a sound in the wall. The more each business knows, the closer their price will be.
If you can, read the water meter, leave all taps off for a while, and read it again. Telling them whether it moved is a useful start.
Finding it and fixing it
Finding a leak and repairing it can be two different jobs, sometimes for two different businesses. The sheet asks about both so you know who does what before anyone arrives.
Keep any report you are given. It records where the leak was and what was done.
Where to check
- ABN Lookup, Australian Business Register
Shows whether a business's ABN is active or cancelled, its business type and its GST status, and the Register says the public can use it to check a business before buying.
Read 15 October 2026